Key takeaways
- The Dave by voolama (hellodave.ai) Dashboard shows four summary cards: Active Agents (blue), Workflows (purple), Running Instances (green), and Pending Tasks (amber). Cards display a dash when no data exists. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed against content_orchestrator main at commit ddb945f, 2026-08-30.
- The dashboard help documentation for Dave by voolama (hellodave.ai) states: 'A high pending-task count relative to running instances suggests you need more reviewers or that tasks are stalling.' Verify: navigate to Tasks, filter by pending status, count the rows. Compare to the amber card. No vendor trust required. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
- The dashboard help documentation for Dave by voolama (hellodave.ai) states: 'If many instances are running but few tasks are pending, workflows are progressing smoothly.' Verify: navigate to Instances, filter by running status, count the rows. Compare to the green card. No vendor trust required. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
- The Dashboard in Dave by voolama (hellodave.ai) does not auto-refresh. The dashboard help documentation states: 'The Dashboard loads data when you navigate to it. To see updated counts, navigate away and return, or refresh the browser page.' Verify: change an instance status in another tab, return to the Dashboard without refreshing, confirm the count has not changed, then refresh and confirm it updates. No vendor trust required.
- All six default roles in Dave by voolama (hellodave.ai) can view the Dashboard. The Pending Tasks card is clickable by Admin, Create, Curate, and Use roles. The Active Agents and Workflows cards are clickable by Admin, Create, and Curate only. A 403 Forbidden error when clicking a card means the role lacks permission for the destination page, not for the card itself. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
What the four Dashboard cards show and who can click them in Dave by voolama
The Dashboard in Dave by voolama (hellodave.ai) shows four summary cards. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed against content_orchestrator main at commit ddb945f, 2026-08-30. Verify each card count independently: navigate to the corresponding section and count the items. No vendor trust required.
| Card | Colour | What it counts | Independent verification | Roles that can click through |
|---|---|---|---|---|
| Active Agents | Blue | Agents whose status is not retired or disabled | Navigate to Agents. Count non-retired, non-disabled rows. Compare to card. | Admin, Create, Curate |
| Workflows | Purple | Total workflow definitions in the tenant | Navigate to Workflows. Count all rows. Compare to card. | Admin, Create, Curate |
| Running Instances | Green | Instances currently in running status | Navigate to Instances. Filter by running status. Count rows. Compare to card. | Admin, Create, Curate, Use, Reporting |
| Pending Tasks | Amber | Tasks created but not yet completed | Navigate to Tasks. Filter by pending status. Count rows. Compare to card. | Admin, Create, Curate, Use |
Dave by voolama has six default roles: Admin, Create, Curate, Use, Reporting, and Financial. Roles are editable. The Financial role is not listed in the click-through column because the dashboard help documentation does not document a click-through destination for Financial-role users on any card. All six roles can view the Dashboard and see all four card values. A 403 Forbidden error when clicking a card means the role lacks permission for the destination page, not for the card itself.
NIST SP 800-53 Rev 5 AU-6 (Audit Review, Analysis and Reporting, section 6a) requires: "Review and analyze system audit records for indications of inappropriate or unusual activity." The Dashboard's four cards are the first-level operational signal for anomalies in Dave by voolama: a sudden spike in Pending Tasks or a drop in Running Instances is the observable indicator that AU-6 section 6a review should begin. The Audit Log at Admin, then Settings, then Audit Log provides the detailed event records for that review. Verify: navigate to the Audit Log and confirm events are present for the period when the Dashboard anomaly appeared. No vendor trust required.
How to read the Running Instances to Pending Tasks ratio in Dave by voolama
The two most operationally significant cards in Dave by voolama (hellodave.ai) are Running Instances and Pending Tasks. Their ratio tells you where the constraint is. The dashboard help documentation documents two named states. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
| Observed ratio | Named state (from help doc) | What it means | Next action |
|---|---|---|---|
| Running Instances high, Pending Tasks low or zero | "Workflows are progressing smoothly" | Instances are executing and tasks are being completed as fast as they are created. No bottleneck. | No action needed. See Watch a Run and Read Its Timeline to confirm individual instances are completing. |
| Pending Tasks high relative to Running Instances | "Need more reviewers or tasks are stalling" | Tasks are accumulating faster than reviewers are completing them. Human Review or User Interaction nodes are the constraint. | Navigate to the Pending Tasks panel (lower-right) or to Tasks in the sidebar. Identify which workflows are generating the backlog. See Work a Task from Your Inbox. |
| Running Instances zero, Pending Tasks non-zero | Not named in help doc | All instances have completed or stalled. Pending tasks may belong to completed instances waiting for final human action, or to instances that errored before completing. | Navigate to Instances. Filter by completed and failed status. Check which instances have pending tasks still open. |
| All cards show dash or zero | "Tenant is new or no data exists" | No agents, workflows, or instances have been created yet. | See Build Your First Workflow and Launch an Instance. |
The dashboard help documentation recommends: "Check the Dashboard first thing when you log in." The ratio check takes under ten seconds: read Running Instances (green), read Pending Tasks (amber), compare. If Pending Tasks is larger than Running Instances and growing, the bottleneck is human review capacity, not workflow configuration. If Running Instances is large and Pending Tasks is near zero, the bottleneck is upstream: either not enough instances are being launched, or instances are completing without generating tasks (correct behaviour for fully automated workflows with no Human Review nodes).
The third ratio state (Running Instances zero, Pending Tasks non-zero) is not named in the dashboard help documentation but is the most operationally confusing: it looks like the platform has stopped working, but the cause is usually that all instances have completed or errored and their pending tasks were not completed before the instance closed. Navigate to Instances, filter by completed status, and check which instances still have open tasks in the Pending Tasks panel. This is independently verifiable without contacting support.
Troubleshooting Dashboard display problems in Dave by voolama
Three troubleshooting scenarios are documented in the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30. Each is independently verifiable in the Dave by voolama (hellodave.ai) UI.
All cards show a dash or 0. The dashboard help documentation states: "The tenant is new. Create an agent, build a workflow, launch an instance." Verify: navigate to Agents. If the list is empty, no agents exist. Navigate to Workflows. If the list is empty, no workflows exist. Navigate to Instances. If the list is empty, no instances have been launched. Each of those is independently observable. See Create an Agent, Build Your First Workflow, and Launch an Instance.
Cards not updating after an action. The dashboard help documentation states: "The Dashboard loads counts on navigation. Refresh the page." Verify: press F5 or Ctrl+R. The card counts update to reflect the current state. No vendor trust required. The Dashboard is not a live view: it is a snapshot taken at navigation time. This is the single most common Dashboard question from new users.
Clicking a card gives 403 Forbidden. The dashboard help documentation states: "Your role lacks permission for the destination page." Verify: note which card you clicked. Cross-reference with the role table in the previous section. If your role is not listed in the click-through column for that card, the 403 is expected behaviour. Ask an Admin to check your role assignment at Admin, then Settings, then Users and Roles. No vendor trust required.
What this article does not cover
This article covers the four Dashboard summary cards and the Running Instances to Pending Tasks ratio in Dave by voolama (hellodave.ai) at DEV v0.11.0. Three things it does not cover:
- Instance detail and run timeline. The Dashboard shows a count of running instances. It does not show which instances are running or what they are doing. For instance-level detail, see Watch a Run and Read Its Timeline.
- Task management. The Dashboard shows a count of pending tasks. It does not show which tasks are pending or who they are assigned to. For task-level detail, see Work a Task from Your Inbox.
- Threshold alerting. The Dashboard does not provide configurable alert thresholds or automatic notifications. Teams that need threshold-based alerting must use the Dave by voolama REST API (305 endpoints) to poll counts and route alerts through an external notification system. This is a genuine product limitation. This article does not cover REST API integration.
Frequently asked questions
What do the four Dashboard cards show in Dave by voolama?
The four Dashboard cards in Dave by voolama (hellodave.ai) are: Active Agents (blue, count of agents not retired or disabled), Workflows (purple, total workflow definitions in the tenant), Running Instances (green, instances currently in running status), and Pending Tasks (amber, tasks created but not yet completed). Each card shows a large numeric value. Cards show a dash when no data exists. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed against content_orchestrator main at commit ddb945f, 2026-08-30.
Why does the Dashboard not update automatically in Dave by voolama?
The Dashboard in Dave by voolama (hellodave.ai) loads counts when you navigate to it. The dashboard help documentation states: 'To see updated counts, navigate away and return, or refresh the browser page.' There is no live-refresh or polling mechanism. Verify: change an instance status in another tab, return to the Dashboard without refreshing, and confirm the card count has not changed. Refresh the page and confirm it updates. No vendor trust required. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
What does a high Pending Tasks count mean in Dave by voolama?
A high Pending Tasks count relative to Running Instances in Dave by voolama (hellodave.ai) means tasks are accumulating faster than reviewers are completing them. The dashboard help documentation states: 'A high pending-task count relative to running instances suggests you need more reviewers or that tasks are stalling.' Navigate to the Pending Tasks panel or the Tasks section and identify which workflows are generating the backlog. See hellodave.ai/learn-dave/work-a-task-from-your-inbox for the task completion path. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
Why do I get a 403 error when clicking a Dashboard card in Dave by voolama?
A 403 Forbidden error when clicking a Dashboard card in Dave by voolama (hellodave.ai) means your role lacks permission for the destination page, not for the card itself. The dashboard help documentation states: 'The cards themselves are always visible. Access restrictions apply to the destination page, not the card.' Dave by voolama has six default roles: Admin, Create, Curate, Use, Reporting, and Financial. Roles are editable. Ask an Admin to check your role at Admin, then Settings, then Users and Roles. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
What does it mean when all Dashboard cards show a dash in Dave by voolama?
All cards showing a dash in Dave by voolama (hellodave.ai) means the tenant has no data yet. The dashboard help documentation states: 'When the tenant is new or no data exists, cards display a dash instead of a number.' The fix: create an agent (see hellodave.ai/learn-dave/create-an-agent), build a workflow (see hellodave.ai/learn-dave/build-your-first-workflow), and launch an instance (see hellodave.ai/learn-dave/launch-an-instance). After each action, return to the Dashboard and refresh the page to see the count update. Sourced from the dashboard help documentation, DEV v0.11.0, confirmed 2026-08-30.
Sources
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